The Sound Of Security

Conveniently Secure Your Scooters with a Matching Key System

The locks are designed in a compact and portable size, making them convenient to carry while providing adequate security

Explore Instruction Manual

Matching keys

The sets come with matching keys, allowing you to operate both locks with a single key. This feature eliminates the need for multiple keys and simplifies the locking and unlocking process

Heavy-duty construction

The U-Locks are made from 20CrMnTi steel, which offers high strength and durability. This construction ensures resistance against cutting, prying, and other forms of attacks

Product details

From the brand
  • Via Velo is a leading brand in the international bike lock market
  • We pride ourselves on being a Canadian company run business that makes great products at great prices
  • Our unparalleled customer feedback really lets it show

What's included
  • 6 keys included
  • Unique key code for key replacement
  • Auto shutter shields keyhole from dirt, debris and rain
  • Double locking mechanism
Product description
  • Double bolts secure shackle to crossbar, preventing pulling, leveraging, twisting
  • Ideal for use in low-risk areas
  • Ruber coating protects bile paints
  • Shackle made of strong 20 CrMnTi hardened steel
  • Auto keyhole shutter shields against dust, water-ensuring reliable performance
Sold Secure - Trusted Security Certification

Sold Secure is a security certification program that rigorously tests and certifies security products, including bike locks and safes, across various levels from Bronze to Diamond. It is supported by the UK Police and provides assurance of reliable protection against theft.

Security Rate

9

Via Velo Customer Q&A

Product Features & Specifications

What type of bike locks does Via Velo offer?

Via Velo offers a range of high-security locks, including U-locks, chain locks, and folding locks. Our locks are Sold Secure-rated and designed to provide maximum protection for your bike.

Are Via Velo locks weatherproof?

Yes! Our locks are made with rust-resistant materials and feature protective coatings to withstand harsh weather conditions.

How many keys come with my lock?

Our U-locks and chain locks typically come with four or two keys, depending on the model, so you always have spares. Please check the product details for the specific key count of your lock.

Does the U-lock come with a mounting bracket?

Yes, some U-locks include a durable mounting bracket for easy transportation, while others do not have a bracket. Some of our compact U-locks are designed to be easy to carry—they may fit in your pocket, while others can be stored in a backpack or carrier bag for convenience. Please check the product details for specific portability features.

What size U-lock should I choose?

We offer different sizes. A standard U-lock is great for securing the frame and one wheel, while a larger U-lock provides extra space for both wheels or additional accessories. You should check the inner size of the U-lock in our product images to ensure the best fit for your bike.

Security & Protection

Are Via Velo locks resistant to cutting and theft?

Yes! Our locks are made with hardened steel and anti-theft technology to resist cutting, leverage attacks, and drilling. However, any lock can be cut—it depends on how long it takes to break it. The security level is measured by the Sold Secure rating system: Diamond, Gold, Silver, and Bronze. Our locks are tested to meet high-security standards to delay theft attempts as long as possible.

👉 To maximize security, we recommend checking our [Via Velo Security Map] to understand how long you can safely leave your bike locked in different locations.

Is this lock Sold Secure rated?

Yes, select Via Velo locks are Sold Secure Gold or Silver rated, meaning they meet high-security standards tested by independent organizations.

Can I register my keys in case I lose them?

Yes! You can register your keys with us, and we’ll help you get a replacement if needed.

Key & Lock Issues

What should I do if I lose all my keys?

If you've registered your keys with us, you shall place an order for replacement keys. If not, you will need to replace the lock with a new one.

My key is difficult to turn. What should I do?

Try applying a small amount of graphite lubricant (avoid oil-based lubricants) into the keyhole to improve smoothness. If the issue persists, please contact our support team.

Can I order extra keys?

At this time, we do not offer extra keys separately, but we recommend keeping your spares in a safe place.

Installation & Use

How do I install the U-lock bracket?

If your U-lock includes a mounting bracket, it can be installed on your bike frame. Simply follow the included instructions or watch our online tutorial.

Can I lock my bike to any object?

We recommend locking your bike to sturdy, immovable objects such as bike racks or metal poles. Avoid thin poles or wooden structures.

Is the chain lock long enough for two bikes?

Our longer chain locks can secure two bikes if positioned properly. For extra security, consider using multiple locks.

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